The fine print, in plain words
Privacy Policy
Artaver makes money when art sells. It has never made money from your data, and the architecture reflects that: no ad scripts, no trackers, no profile of you sold to anybody.
§01
What we collect
- When you create an account: your name, email address, and a password (stored only as a one-way hash — we cannot read it, and neither can anyone who obtains our database).
- When you buy: your shipping address and order history. We never see or store your card number. Payment details go directly to Stripe, our payment processor.
- When you sell: your studio details, listings, and the payout account you connect through Stripe. Your bank details are held by Stripe, not by us.
- When you use the site: a per-day count of page visits. No cookies for tracking, no third-party analytics scripts, no advertising pixels.
- When you post in The Salon: your posts, comments, likes, follows, and anything you upload.
§02
What we don't do
- We do not sell your data. Not to advertisers, not to data brokers, not to anyone.
- We do not run third-party advertising or tracking scripts.
- We do not build advertising profiles or share your browsing behaviour with other companies.
- We do not email you marketing you did not ask for. The newsletter is opt-in and every message can unsubscribe you.
§03
Photographs and metadata
- Every image you upload is re-encoded on our server before it is stored. This strips EXIF metadata — including GPS coordinates, which phone cameras routinely embed in photographs.
- This matters: a photograph of a work taken in an artist's home can otherwise carry the location of that home. We remove it automatically, on every upload, without asking.
§04
Who we share it with
- Stripe, to process payments and pay artists. Stripe is the merchant processor and handles all card and bank details.
- Cloudinary, which stores and delivers the images you upload.
- Neon, which hosts our database, and Vercel, which hosts the site.
- That is the entire list. Each is a service provider acting on our instructions, not a party we sell data to.
- We will disclose information if legally compelled — for example a valid court order — and where we are permitted to tell you, we will.
§05
What is public
- Your listings, studio page, reviews you leave, and anything you post in The Salon are public by design.
- Provenance Ledger entries are permanent and public. Collectors appear on them by number — for example “Collector No. 0042” — not by name, unless you choose to make your collection public in Settings.
- Works sold on Artaver appear on The Canvas alongside the studio that made them. See the Terms & Conditions for what that involves.
§06
Your control
- Download everything: Settings → Your data gives you a complete JSON copy of everything we hold about you.
- Close your account: Settings → Close this account. Your name, email, addresses, and Salon content are deleted, and the login is permanently disabled.
- Completed orders, payments, and provenance entries survive that deletion. They are financial and public records that other people — artists, collectors, tax authorities — depend on. They no longer carry your personal details.
- Correct anything: change your name, email, picture, and privacy settings yourself at any time in Settings.
§07
Security
- Passwords are hashed with bcrypt. Sessions are signed, httpOnly cookies.
- Two-factor authentication is available to every account in Settings, and we strongly recommend it for artists receiving payouts.
- Every account carries a session version. Resetting your password signs you out of every device at once — the recovery route if an account is ever compromised.
- No system is perfect. If you find a vulnerability, tell us at /.well-known/security.txt and we will respond.
§08
How long we keep things
- Account data: until you close your account.
- Order and payment records: retained after account closure, stripped of personal detail, because tax and accounting rules require it.
- Visit counts: aggregated per day, with nothing identifying a person.
- Password reset links: one hour, single use.
§09
Children
- Artaver is not intended for anyone under 16. We do not knowingly collect information from children. If you believe a child has created an account, contact us and we will remove it.
§10
Changes and contact
- If this policy changes materially, we will say so on the site rather than quietly editing the page.
- Questions, corrections, or requests about your data: artaver@artaver.com.
Last updated July 2026 ✦ Questions? artaver@artaver.com ✦ Terms & Conditions